Frequently Asked Questions
How do I avoid home carrier roaming charges?
In your phone Cellular/Mobile settings, assign Mobile Data to your new Travel eSIM and ensure 'Data Roaming' is turned OFF on your primary home SIM line.
How do I check if my phone is unlocked and eSIM-compatible?
Dial *#06# on your phone keypad—if an EID number appears, your device supports eSIM. On iPhone, also verify Settings → General → About → Carrier Lock displays 'No SIM restrictions'.
Can I pick an exact trip duration like 9 days, 16 days, or 42 days?
Yes! On any destination page, click 'Pick Exact Days' under Unlimited Data to select any exact duration from 1 up to 180 days with automatic multi-day discounts.
Can I share mobile hotspot / tethering with my laptop or travel partner?
Yes! Personal hotspot and Wi-Fi tethering are enabled across our Unlimited and Fixed GB travel eSIM plans at no extra fee.
How does a travel eSIM work and when does my plan start?
An eSIM is a digital SIM built directly into your smartphone. After checkout, you receive an instant QR code on screen and via email. Scan it on Wi-Fi before flying—your plan validity only begins when your phone connects to a partner 5G/4G network at your destination.
Can I keep my WhatsApp, iMessage, and home phone number active?
Yes! Your physical home SIM stays inside your phone so you keep your existing WhatsApp, iMessage, FaceTime, and bank SMS OTPs active, while our travel eSIM handles all overseas mobile data with zero roaming charges.
What is the difference between Unlimited Data and Fixed GB plans?
Unlimited Data plans let you choose the exact number of days (1 to 180 days) for worry-free daily connectivity. Fixed Data plans (5GB to 100GB) provide a lump-sum high-speed 5G/4G data allowance valid for 7 to 90 days—ideal for light-to-moderate usage or multi-week hotspot work.
How does USDT (BEP20) instant checkout work?
Select your destination plan, enter your delivery email, and transfer the exact USDT amount over BNB Smart Chain (BEP20). Paste your TxHash for automatic on-chain verification and instant QR delivery in seconds.
Should I install my eSIM before flying or after landing?
Install your eSIM on stable home or hotel Wi-Fi 1–2 days before departure. Leave Data Roaming OFF until you arrive—your purchased days only start counting once the eSIM connects at your destination.